Principal Solutions Architect - AI

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions is a global leader in public safety and enterprise security. We provide mission-critical communication and data solutions that help our customers make the world safer and more productive.

The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and enterprise work groups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola's rich heritage in this space.

Our solutions include mission critical broadband Push to Talk (PTT), Mission Critical Video (MCVIDEO), Mission Critical Data (MCDATA), multimedia messaging, location based collaboration, interoperability with land mobile radio (LMR) systems and other MSI Product Suites. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure.

Job Description

Position Overview

The Unified Communication team at Motorola Solutions is seeking a visionary Principal AI Architect to spearhead our AI-first transformation strategy. This high-impact leadership role focuses on reimagining our product portfolio by leveraging AI as a strategic partner and assistant to solve and simplify complex customer workflows. You will be responsible for the architectural blueprint that integrates cutting-edge AI-driven solutions into production-ready enterprise systems for real-time mission-critical communications.

Key Responsibilities

AI-First Transformation & Strategic Leadership

* Define and drive the technical strategy, architecture, and roadmap for an AI-first transformation across the Unified Communication product portfolio.

* Serve as a strategic leader in identifying opportunities where AI can act as a partner or assistant to simplify customer workflows and enhance user experience.

* Partner closely with AI Engineering organizations and R&D teams to identify and assess emerging AI technologies, frameworks, and platforms for application within the UC product line.

Architectural Excellence & Execution

* Lead the design and deployment of advanced AI capabilities, including natural language processing for translation, transcription, summarization, and intelligent routing.

* Oversee the entire AI/ML lifecycle, ensuring robust MLOps, deployment, monitoring, and performance tuning in production environments.

* Drive the selection and implementation of scalable cloud-native architectures (AWS, Azure, GCP) to support robust AI infrastructure.

Workflow Innovation & Collaboration

* Develop Agentic AI solutions tailored for Real-Time Mission Critical Audio, Video, and Data Communications.

* Design context-aware AI assistants that understand recurring situational factors and technical states to shape how end-users interact with applications.

* Collaborate with product management and legal teams to ensure compliance with data privacy regulations and ethical AI principles.

Preferred Qualifications

* Deep practical experience with the full lifecycle of building, deploying, and maintaining production-grade machine learning models (MLOps).

* Strong programming skills (Python, Java, or C++) and expert proficiency in ML frameworks like Tensor Flow or PyTorch.

* Proven track record of building custom, proactive, context-aware AI assistants for enterprise applications.

* Extensive experience in developing Agentic AI solutions for…