NextGen Cloud & Network Incident Technician
Job in
Allen, Collin County, Texas, 75013, USA
Listed on 2026-07-27
Listing for:
Motorola Solutions
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Motorola Solutions seeks a Next Gen Operations Technician to manage high-availability incident responses for remote-hosted and Cloud-enabled operations. You will triage incidents, monitor events, diagnose issues, and communicate with stakeholders to accelerate resolutions.
The role emphasizes Cisco expertise, ITIL fundamentals, AWS surveillance, and the ability to interpret network drawings to navigate complex infrastructure. Travel is limited, with 10-hour shift requirements.
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