Desktop Specialist
Job in
Allen, Collin County, Texas, 75013, USA
Listed on 2026-08-06
Listing for:
Sharp Brains
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
- Provide day-to-day deskside/end-user support for laptops, desktops, and peripherals.
- Troubleshoot and resolve hardware, software, and network issues
. - Assist with device imaging, deployment, and upgrades
. - Support Windows OS, Microsoft Office applications, and enterprise tools.
- Handle printer, scanner, and peripheral device support.
- Maintain accurate ticketing and documentation of all support activities.
- Escalate unresolved issues to appropriate technical teams.
- Provide support for scheduled rollouts, migrations, or IT projects.
- Communicate effectively with end-users and ensure high-quality service.
- 2+ years of hands-on experience in EUC/Desktop support
. - Strong knowledge of Windows 10/11, laptop/desktop hardware, and peripheral devices
. - Experience with device imaging and deployment (SCCM, Intune, or similar).
- Familiarity with network troubleshooting, VPN, and remote support tools
. - Strong customer service and communication skills
. - Ability to work independently and in a fast-paced environment.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×