Hotel Front Office Manager

Hotel

Allen Courtyard, 210 East Stacy Rd, Allen, TX 75002 – Full time | Compensation Range: $57,198

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – Daily Pay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

• Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.
• Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.
• Collaborate across departments to deliver seamless service and operational excellence.
• Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.
• Maintain brand and cleanliness standards, stepping in to support operations when needed.
• Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.

• 2+ years of front desk experience – Because you’ve seen it all and know how to keep things running smoothly.
• 2+ years of supervisory experience – Leadership isn’t new to you; you know how to coach, support, and elevate a team.
• High school diploma or equivalent – A solid foundation to build on; a degree is a plus but not required.
• Tech-savvy with Microsoft Office – You can navigate Word, Excel, and Teams like a pro.
• Flexible schedule availability – Hospitality never sleeps, and neither do you (well, not during your shift).
• Physically able to lift and move as needed – You’re hands-on and ready to jump in when the team needs you.

• Accountable Achiever – You own your results and celebrate your wins.
• Agile Thinker – You adapt quickly and solve problems creatively.
• Talent Curator – You grow people, not just teams.
• Transparent Leader – You lead with honesty and clarity.
• Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do.

“For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.” – Maria O.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.