Field Competence Development Manager

Job Title

Field Competence Development Manager

Allen, TX – open to considering candidates on remote basis near Lisle, Chicago, and Florida.

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader, with repeated recognitions by Forbes and Corporate Knights for clean capitalism and others.

As our Field Competence Development Manager for KONE Americas in Allen, TX, you will partner with multiple teams to conduct comprehensive needs analysis and then provide expert guidance on effecting learning strategies. You will coordinate, develop, and oversee the delivery of training programs and materials across multiple locations, designing and developing high‑impact learning programs tailored to evolving business needs.

• Lead the development of technical and safety competencies for frontline employees across North America.
• Take a data‑driven approach to planning, implementing, and overseeing training initiatives.
• Collaborate with Learning & Development colleagues, technical trainers, and key business stakeholders to ensure effective and relevant learning experiences that align with operational needs.

• 5+ years of progressive and successful experience as a Supervisor Installation Manager, Project Manager, or similar role.
• Experience in new equipment installation and modernization of elevators and escalators, or related industry experience.
• Bachelor’s degree preferred in a technical field.
• Experience in technical training and apprenticeship program development is an asset.
• Strong communication and interpersonal skills with the ability to engage effectively with employees at all levels.
• Proficiency in data management and analytical skills to support decision‑making.
• Ability to align learning strategies with key performance indicators (KPIs).
• Knowledge of learning technologies and platforms.
• Ability to manage multiple learning initiatives with competing priorities.

Annual base pay range: $126,600 – $166,215.

Variable compensation: KONE annual bonus plan at 15% target incentive (60/40) based on achievement of company goals and individual goals.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K employer match
• Medical, prescription, dental and vision insurance
• Digital health solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & medical leave, parental leave, leave to care for a domestic partner
• Paid time off & holidays
• Company‑paid life and AD&D insurance
• Supplemental life and AD&D insurance
• Company‑paid short‑term and long‑term disability
• Buy‑up long‑term disability
• Critical illnesses insurance
• Hospital indemnity & accident insurance
• Identity theft protection
• Legal insurance
• KONE Credit Union
• Tuition reimbursement
• Commuter benefits

KONE is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.