Quality Director

Company Overview Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Job Overview Are you ready to make your next career move to join our team as our Quality Director – Americas (U.S. West Region & Canada) for KONE Americas? Do you enjoy driving enterprise-wide quality strategies and leading initiatives that enhance customer experience and business performance? Does managing internal stakeholders, improvement programs, and cross-functional collaborations to achieve organizational goals motivate you?

Do you thrive in fast-paced environments requiring strategic decision-making, problem solving, and continuous adaptation? Are you skillful with quality management systems, data analytics tools, performance reporting, and process improvement methodologies? Do you demonstrate strong leadership, business acumen, and a commitment to delivering measurable operational improvements? Are you committed to fostering a culture of safety, compliance, accountability, and continuous improvement throughout the organization?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Location of position:
Allen, DFW area. (this position is 100% remote, but open to scheduling candidates on hybrid structure).

Job Duties As our Quality Director, you will successfully create, drive, and maintain regional Quality strategy to support business objectives and continuous improvement. You are responsible for fostering a full-chain, full-lifecycle quality culture through competence development, effective communication, and the sharing of best practices across the organization. Lastly, you will lead the development, implementation, and monitoring of processes, systems, and performance metrics that measure, analyze, and improve quality outcomes.

You will bring 8+ years of progressive and successful work experience in sourcing, supply chain management, quality improvement or engineering roles to KONE. You will use the knowledge gained through your Technical or Business (BS / BA) degree from an accredited college or university. Other Listed Duties Develop and execute regional quality strategies, objectives, and improvement plans aligned with business goals.

Analyze customer feedback, operational trends, and performance metrics to identify risks, root causes, and improvement opportunities. Lead quality reviews, corrective action initiatives, and continuous improvement projects to improve operational outcomes. Collaborate with business leaders and functional teams to strengthen quality processes, compliance, and customer satisfaction. Coach quality teams and influence stakeholders to drive adoption of best practices and sustainable performance improvements.

Other Hiring requirements Minimum of 2+ years directly/indirectly leading people. Six Sigma qualification is preferred (Six Sigma Champion, Six Sigma Black Belt). Proven success managing quality projects and programs At least 8+ years’ progressive experience in business and quality improvement About KONE At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.

We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We…