Sr. Manager, QA; Vendor Print & Packout

Sr. Manager, QA (Other Vendor Print & Packout) Job Description

Position Summary

• The Sr. Quality Assurance Manager ensures that all Topps and Fanatics Collectibles products are manufactured to the highest standards of quality, integrity, and timeliness. The Quality Assurance Manager also focuses on optimizing automation, processes, managing staff and maintaining safety standards within the plant. This position interfaces with a range of internal product development teams and the breadth of our external supply chain.
  
  The Quality Assurance Manager reports directly to the Vice President of Quality Assurance and Compliance.
• This position is in the Dallas/Fort Worth area and is in person.
• Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.

Experience/Education

• 7-10 years in quality assurance and managing teams in a manufacturing environment
• 3-5 years in a supervisory or management role

Quality Assurance Experience

• Experience in developing and maintaining quality control systems
• Proven ability to manage quality assurance programs and ensure compliance within set standards
• Proven ability to work cross functionally to define quality parameters, align SOP’s, work instructions, training material and implementation
• Experience with conducting quality process audits and addressing quality issues

Production Experience

• Extensive experience in a manufacturing or production environment.
• Proven track record of managing quality operations and meeting production targets with regards to on time delivery, utilization, efficiency and scrap.
• Experience with implementing and managing lean manufacturing initiatives

Management Experience

• Significant experience in a managerial or supervisory role within a busy manufacturing setting
• Experience leading and developing a diverse team of production workers
• Proven ability to manage and optimize resources effectively

Process Improvement Experience

• Demonstrated experience in process improvement and optimization
• Track record of implementing successful process improvement initiatives
• Experience with lean manufacturing, Six Sigma, or other process improvement methodologies a plus

Safety and Compliance Experience

• Proven track record of maintaining quality, safety and compliance standards in a manufacturing environment.
• Experience with conducting safety / quality process audits and implementing safety programs.
• Knowledge of OSHA regulations and other relevant safety standards.

Collaboration and Cross-Functional Experience

• Experience working with cross-functional teams to achieve production goals.
• Proven ability to collaborate effectively with other departments, such as engineering, quality assurance, and supply chain.
• Experience in managing supplier relationships and coordinating with external partners

Essential Functions and Responsibilities

Supervision and Leadership

• Ensure production teams have clear direction with regards to Quality Standards and parameters.
• Assign tasks and monitors the daily activities of the QC staff on production floor
• Audit Process and implement
• Provide coaching, mentoring, and performance feedback to production and QC staff
• Ability to troubleshoot production issues and implement effective solutions
• Innovative thinking to improve production processes
• Proven ability to lead and motivate a team
• Excellent interpersonal communication skills
• Conflict resolution and team-building abilities
• Strong organizational and time management skills

Quality Control

• Attend product engineering and BOM (Bill of Material) reviews, evaluate risks and inefficiencies, and communicate with the product development team to drive efficiency, meet quality standards, provide cost and time savings.
• Ability to implement and monitor quality assurance programs
• Works cross functionally to manage on-site and in-process quality assurance checks for all WIP and finished goods across supply chain.
• Collaborate with the Fanatics Collectibles team to understand challenges and pain points in the supply chain and develop and execute plans to address ongoing issues and concerns with suppliers
• Works with operators, supervisors and line leads in effort to meet the high-quality standards for each…