Quality Technician

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Quality Technician 2 for KONE Americas in KONE Allen, TX
? If you answered a resounding YES to the following questions, then we have an amazing opportunity for you!

• Prepare inspection plans and procedures/instructions, communicate them, and assure implementation by providing guidance and support.
• Identify best practices and improvement opportunities.
• Keep record of inspection results and ensure correct calibration of measurement equipment.
• Apply quality tools, methods, and systems, with familiarity with continuous improvement through Lean and Six Sigma.
• Carry out and submit material and work inspections for quality and results.
• Communicate inspection and audit results to relevant stakeholders.
• Lead quality assurance in the factory production environment by identifying improvement opportunities, preparing inspection plans, and conducting first‑article sample tests.
• Train operators, perform manufacturing process audits, and serve as the primary quality contact for production.
• Work closely with Quality Engineers, Supplier Quality Engineers and Production team to maintain quality output.
• Perform sample tests and process audits, ensuring the measurement system is correctly implemented; create reports regarding quality measurements and inspections.
• Inspect incoming material and prepare summary of inspection results for suppliers and product owners.
• Perform daily production audits and document findings.
• Communicate inspection and audit results to stakeholders such as Quality Manager/Engineer and Production supervisors.
• Manage third‑party tool calibration process.
• Perform tests on Return Material Authorization (RMA) products.
• Reconcile warranty claims and identify improvement opportunities to mitigate recurrence.
• Perform root cause analysis and propose corrective actions.

• 3+ years of progressive and successful experience in Quality/testing.
• High School Diploma or Relevant Testing/Quality certifications required (engineering background preferred).
• Working knowledge of Lean and Quality tools, methods, and systems.
• Working knowledge of 5S.
• Knowledge of measurement and test equipment tools appropriate for various applications and understanding of calibration standards.

• Working knowledge with Lean and Quality tools, methods, and systems.
• Working knowledge on 5S.
• Knowledge of which measurement and test equipment tools are appropriate for various applications and how to assess tool accuracy and precision. Must understand the concept of calibration standards.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401k Employer Match
• 401k Employer Non‑elective Contribution
• Well‑being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short‑term and Long‑term Disability
• Buy‑Up Long‑term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

The hiring range for this role is $54,800 – $71,925. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Operations Supply Line Bonus plan at $250 per quarter based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

* Beware of Recruitment Scams!*

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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