Quality Technician

Job Overview

Quality Technician 2 – Allen, TX.

As the Quality Technician 2, you will lead quality assurance in the factory production environment by identifying improvement opportunities, preparing inspection plans, conducting first‑article sample tests, training operators, performing manufacturing process audits, and serving as the primary quality contact for production. You will also work closely with Quality Engineers, Supplier Quality Engineers, and the Production team to maintain quality output.

• Prepare inspection plans and procedures/instructions and communicate them to ensure implementation.
• Identify best practices and improvement opportunities.
• Record inspection results and ensure accurate calibration of measurement equipment.
• Apply Lean and Six Sigma methodologies to support continuous improvement.
• Conduct material and work inspections and report findings.
• Communicate inspection and audit results to relevant stakeholders.
• Perform sample tests and process audits, ensuring correct measurement system implementation.
• Create reports regarding quality measurements and inspections.
• Perform inspections on incoming material and communicate results to suppliers and product owners.
• Perform daily production audits and document findings.
• Manage third‑party tool calibration processes.
• Perform tests on Return‑Material‑Authorization (RMA) products.
• Reconcile warranty claims and identify improvement opportunities.
• Perform root cause analysis and propose corrective actions.

• 3+ years of progressive experience in quality or testing.
• High school diploma or relevant testing/quality certifications (engineering background preferred).
• Working knowledge of Lean and quality tools, methods, and systems.
• Knowledge of 5S principles.
• Understanding of measurement and test equipment calibration standards and how to assess tool accuracy and precision.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401(k) employer match
• 401(k) employer non‑elective contribution
• Well‑being program
• Medical, prescription, dental and vision insurance
• Digital health solutions & telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to care for a domestic partner
• Paid Time Off & holidays
• Company‑paid life and AD&D insurance
• Supplemental life and AD&D insurance
• Company‑paid short‑term and long‑term disability
• Buy‑up long‑term disability
• Critical illness insurance
• Hospital indemnity & accident insurance
• Identity theft protection
• Legal insurance
• KONE Credit Union membership
• Tuition reimbursement
• Commuter benefits

The hiring range for this role is $54,800 – $71,925. Compensation will depend on each candidate’s qualifications, experience, certifications, and location.

Variable compensation: KONE Operations Supply Line Bonus plan of $250 per quarter based on achievement of company and individual goals.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.