Server, Server​/Wait Staff

Job Description

Are you passionate about craft beer, exceptional service, and creating memorable dining experiences? We are seeking enthusiastic and customer-oriented individuals to join our team at Armor Brewing Co. As a Server, you will play a key role in delivering outstanding service to our guests, providing beer knowledge, and promoting our delicious brews and culinary offerings.

Responsibilities:

• Greet and seat guests in a friendly and professional manner, ensuring a positive first impression.
• Provide detailed information about our craft beer selection, including flavors, styles, and brewing processes, to enhance the guest experience.
• Offer menu recommendations and assist guests in making food and beverage choices based on their preferences and dietary restrictions.
• Take accurate food and drink orders and enter them into the POS system promptly.
• Deliver food and beverages to tables in a timely manner, ensuring proper presentation and temperature.
• Monitor guest satisfaction throughout the dining experience, promptly addressing any concerns or special requests.
• Collaborate with the kitchen and bar staff to ensure efficient service and smooth operations.
• Assist in maintaining cleanliness and organization of the dining area, including tables, chairs, and service stations.
• Process guest payments accurately and efficiently, handling cash and credit transactions following proper procedures.
• Upsell food and beverage offerings, including promotions and specialty items, to maximize sales and guest satisfaction.
• Stay updated on brewpub offerings, including new beers, seasonal releases, and special events.

Requirements:

• Previous serving experience in a restaurant or brewpub setting is preferred.
• Passion for craft beer and a willingness to expand knowledge about different beer styles, brewing techniques, and flavor profiles.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong communication and interpersonal skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
• Familiarity with POS systems and handling cash transactions.
• Flexibility to work evenings, weekends, and holidays as required.

Armor Brewing Co is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. ABC does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.