ECom Associate- Curbside -Personal Shopper

Job Details

Location:

017 Allen - Allen, TX 75013
Position:
Full Time
Shift: Any

The individuals who perform this job provide extraordinary shopping experiences to our in-store and online guests and exceptional service at pickup.

• Know and actively demonstrate the Company Mission Statement and Core Values daily.
• Maintain uniform standards as per the Employee Manual.
• Greet guests with a smiling face and helpful demeanor.
• Print, fulfill, and finalize online/e-commerce orders following platform procedures.
• Use computer, phone, or scanner to verify product availability and complete orders.
• Verify correct barcode to ensure proper product/pricing.
• Ensure accurate products reach guests or delivery drivers; do not remove unaccounted products.
• Check acceptable identification for legal sales and remain professional.
• Send verification emails for suspicious orders.
• Issue receipts/invoices.
• Ensure all orders for the day are finalized or pending pickup; send notifications for outstanding orders.
• Bag or box merchandise appropriately; use business‑mindful bags and protectors.
• Keep work area clean, neat, and stocked.
• Properly use and maintain computers, copiers, and scanners.
• Assist carry‑outs and load orders into vehicles.
• Restock shelves, front product, and check for out‑of‑date items.
• Stock beer cooler, wine cooler, coke box, freezer, and/or deli case.
• Remove cases/boxes from sales floor (except organized displays).
• Break down store‑use boxes and dispose of them.
• Organize re‑packing boxes in stacks and maintain the area regularly.
• Clean up broken items; mop floors and place “Wet Floor” signs when needed.
• Sweep and mop floor.
• Keep parking lot free of refuse and gather shopping carts.
• Operate cash register as needed.
• Suggestively sell add‑on items to in‑store guests.
• Carry‑out or dolly‑out merchandise at guest request; tips may be accepted but not requested.
• Answer questions and provide information to guests.
• Resolve guest complaints courteously.
• Avoid conversations with coworkers when guests are present.
• Avoid use of personal cell phone on the sales floor.
• Prepare areas for inventory and assist in the inventory process.
• Carry out management directives efficiently.
• Practice teamwork and cooperation.
• Prioritize tasks and manage time effectively.
• Manage stress in a fast‑paced environment.
• Stand, lift, carry, walk, and bend constantly; lift up to 50 lbs regularly and occasionally up to 100 lbs.
• Take safety and OSHA regulations into account.
• Complete other projects as assigned.
• Clean restroom as required.
• Maintain attendance and timeliness.

• Full‑time: typically 35+ hours per week, available for any shift on Friday or Saturday, and 80% or more of all shifts each week.
• Part‑time: up to 25 hours per week.

• Minimum age 21; must maintain a valid TABC Beverage Seller’s Permit and, if applicable, a Food Handler’s Permit.
• High school diploma or GED preferred; e‑commerce experience preferred but not required.
• Ability to read, comprehend, and write simple instructions or memos; communicate with coworkers and guests.
• Bilingual skills a plus.
• Mathematical skills: add, subtract, multiply, divide, calculate discounts and percentages.
• Strong customer service demeanor: smiley, friendly, helpful, patient, outgoing, self‑starter, strong work ethic.
• Physical stamina: ability to stand, walk, bend, lift up to 50 lbs regularly and up to 100 lbs occasionally; push or pull 50–100 lbs regularly.
• Problem‑solving: apply common sense to carry out written or oral instructions.
• Team player with good communication skills.

As described in the Essential Duties section; includes frequent standing, walking, bending, lifting and moving up to 100 lbs, and some climbing or balancing.

Positive environment serving guests; moderate noise level; occasional exposure to outside weather conditions during deliveries.

We are an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to age, except where age is a legal requirement.