Travel Consultant

Discovering the World
- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs;

must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sells relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identifies theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

• We offer extensive training to aid in career development through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash, and prizes
• Company-sponsored IATAN cards providing exclusive travel consultant discounts
• Personal travel opportunities at discounted pricing for those who love to travel
• Corporate benefits for insurance products
• Paid educational study trips are available for our consultants to promote career development
• Quarterly incentives/bonuses for achieving established production tiers

• A high school diploma is required, but we prefer a 2- or 4-year college degree
• You must pass a comprehensive criminal background check and a thorough urine sample drug screening
• Preferred candidates have at least 2 years of successful retail sales, banking experience, or a leisure travel agency background within a goal-oriented environment

• Travel is not just a hobby or a wish, it’s your passion
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
• You are driven by sales and exceeding your goals
• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30 WPM
• You have a strong and comfortable relationship with paperwork, and you are highly organized

• Health coverage for medical, dental, and vision
• 401(K) saving plans with company match and Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services, and more)

AAA is an Equal Opportunity Employer.

Our organization participates in E-Verify.