Inbound Sales Representative

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Motorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Our fixed video and access control products have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Reporting to the Inbound Sales Manager, you will serve as the essential first point of contact for our prospective customers. The role requires a dynamic, highly customer‑focused individual who is passionate about consultative sales. You will actively listen to client needs, recommend the best solutions, and seamlessly guide warm, marketing‑qualified leads through the buying process.

• Lead Management:
  Promptly and professionally handle incoming inquiries via phone, web, and live chat from marketing‑qualified leads.
• Consultative Selling:
  Conduct deep discovery by asking the right probing questions to uncover core customer needs, effectively matching them with our tailored products and services.
• Objection Handling:
  Confidently address and navigate customer concerns regarding pricing, features, or competitor alternatives to keep the sales process moving forward.
• Pipeline & CRM Management:
  Meticulously track all customer interactions, BANT qualification data, and contact details within our CRM system to ensure accurate forecasting.
• Strategic Networking:
  Bridge the connection between potential customers and the sales team by ensuring high‑quality lead transitions and building collaborative internal relationships.
• Product Mastery:
  Develop and maintain an in‑depth understanding of our product suite, key benefits, and competitive advantages to serve as a trusted advisor to our prospects.
• Achieve Targets:
  Meet or exceed monthly and quarterly sales quotas and performance metrics.

• Experience:
  
  2‑3 years of B2B or B2C inside sales experience, with a proven track record of exceeding sales quotas and managing the full sales cycle.
• Education:
  
  Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
• Skills:
  
  Demonstrates an engaging and persuasive telephone manner. Exhibits exceptional communication skills, both written and oral. Capable of effectively handling a daily workload of approximately 50 calls.
• Technical Proficiency:
  Competent in standard computer applications and experienced with CRM software, specifically Salesforce and Hub Spot.
• Attributes:
  Highly self‑motivated, coachable, adaptable, and a team player capable of working in a fast‑paced environment.
• Employment Authorization:
  Applicants must have legal standing for permanent U.S. employment; visa sponsorship is unavailable.

Target Base Salary Range: $50,000 – $55,000 USD. This position includes a competitive base salary and a Sales Incentive Plan (SIP) based on conversion performance, offering an opportunity to earn up to $22,000 in annual commissions and incentives. Pay within this range varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

• Bachelor’s degree with 2 years of sales experience OR 3+ years experience in sales.
• Candidates must be local to the Allen/Dallas area or willing to commute, as regular in‑office presence is required for this role.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Under 10%

None

New Grad

Yes

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.