Senior Presales Engineer; NGCS - Generation Core Services

Department Overview

This position will be part of the NGCS Presales Architecture team. The Senior Presales Solution Architect is the technical integration team expert responsible for defining and designing customer‑driven, end‑to‑end solutions across Motorola’s Next Generation 9‑1‑1 Call Processing and/or NG9‑1‑1 Next Generation Core Services (NGCS) Call Routing systems. The architect provides technical leadership on projects and sales opportunities, working with other Solution Architects on these projects.

The Senior Presales Engineer collaborates with Sales, Product Management, Systems Engineering, and Quoting & Pricing teams to support the development of customer designs and proposals nationwide. The role focuses on owning the technical architecture and strategy, interface design, pre‑sales engineering diagrams, equipment lists, validating system quotations for accuracy, and validation against design drawings. The engineer also develops pre‑sales Statements of Work for inclusion into proposals and/or contract documents and analyzes a customer’s existing system to design complex solutions that meet the customer’s needs.

• Act as the primary owner for technical solution designs, translating customer needs into complex system architectures.
• Provide detailed technical responses for budgetary, sole‑source, and competitive bid responses within tight deadlines.
• Partner with Sales for customer meetings, site walks, and requirements gathering to ensure technical alignment.
• Lead product demonstrations at regional and national trade shows and during on‑site customer engagements.
• Own the technical solution for a customer design and work independently with Public Safety Applications sales, engineering, product management, proposals, pricing, and system implementation teams to provide technical responses for budgetary, sole‑source, and competitive bid responses within defined time periods.
• Complete comprehensive system requirements documentation and participate in all relevant project reviews.
• Work on detailed technical requirements for Requests for Proposals (RFP).
• Participate in various project review and meeting sessions.

• Bachelor’s Degree with 4+ years of experience in sales, sales engineering, or solutions architecture, or 8+ years of experience in the same fields.
• Emergency Number Professional (ENP) certification is highly preferred.
• Deep knowledge and hands‑on experience with NG9‑1‑1, NGCS, NG9‑1‑1 GIS, NENA i3 standards, and call‑handling ecosystems such as VESTA ECH systems and enterprise network security appliances.

10–25% travel, relocation provided, none.

Experienced Referral Payment Plan:
Yes.

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.