Technical Engineering Manager, Resi

Location

Hybrid (3 days in office per week) in Allen, TX only

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra‑reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world‑class technical support and customer service, having one of the highest satisfaction rates in the media industry.

We are looking for an ambitious and self‑driven Software Engineering Manager to join our team. As an Engineering Manager, you will drive the overall team vision, empower the team, and ensure a culture of inclusive and diverse thinking. You will inspire engineers to push the boundaries of what is possible and will be passionate about what Resi Media can do to deliver the highest quality streaming experiences.

At Resi, you will be working with the latest technologies, the chance to advance and grow your career, and the opportunity to tackle some of video streaming’s most interesting challenges and make an immediate impact.

• 100% employer‑paid premiums for Medical HDHP Plan, Dental, and Vision for employees
• 70% employer‑paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model – 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 20 days PTO to start, increases with tenure and seniority
• Paid parental and adoption leave
• Compensation Range: $145,152 – $167,731

• Lead and manage a team of software engineers.
• Provide guidance, mentorship, and support to team members.
• Foster a positive and collaborative team culture.
• Oversee the planning, execution, and delivery of software projects.
• Define project scope, goals, and deliverables.
• Work with other departments to ensure alignment with overall business objectives.
• Ensure the quality and integrity of the software development process.
• Provide technical expertise, guidance, and architectural oversight to the team.
• Stay updated on industry trends and best practices.
• Participate in the recruitment and hiring process for new team members.
• Build and maintain a high‑performing and motivated engineering team.
• Conduct regular performance evaluations for team members.
• Identify areas for improvement and provide constructive feedback.
• Support professional development and training opportunities.
• Facilitate effective communication within the engineering team and with other departments.
• Report project status, issues, and risks to upper management.
• Collaborate with product managers, UX/UI designers, and other stakeholders to define requirements and priorities.
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Evaluate and implement new tools or methodologies to improve the development process.
• Identify potential risks and develop mitigation strategies.
• Ensure the team is aware of and addresses potential challenges in the development process.
• Ensure that software products meet or exceed customer expectations.
• Gather and analyze customer feedback to drive continuous improvement.

• Bachelor's degree in Computer Science, a related degree, or equivalent practical experience.
• 3 years of hands‑on technical leadership and people management experience.

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all team members. Pushpay uses E‑Verify to confirm employment eligibility. If you have any disability under the Americans with Disabilities Act or need religious accommodation, please contact

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