Clerical Assistant

Overview

THE POSITION The Department of Health (DOH), Bureau of Community Health Systems (BCHS), is looking for a Clerical Assistant 2 to join their team!

THE POSITION The Department of Health (DOH), Bureau of Community Health Systems (BCHS), is looking for a Clerical Assistant 2 to join their team! This position supports the organization’s mission of providing infrastructure for the implementation of core public health functions in a high quality, effective and responsive manner that will positively impact the health status of Pennsylvanians by fielding all customer calls and providing clerical support to the District Office and the State Health Centers.

This position is headquartered in Dauphin County State Health Center.

If this sounds interesting to you, apply today!

DESCRIPTION OF WORK In this position, you will answer calls using BCHS and DOH policies and procedures and knowledge of agency, local government, community, and commonwealth programs to provide information and referral on DOH programs to the general public. You will also log calls to the Health Database to provide measures on health program activities. In addition, you will refer calls to other agencies as appropriate, as well as provide appropriate referrals to community resources to meet the identified needs of the client.

You will provide clerical support to professional staff who develop, coordinate, and provide educational programs to increase community and professional awareness and knowledge of public health issues (e.g., support for health fairs, clinics, and disease/animal bite investigations). You will also provide clerical support for clinics and assigned clinical services using DOH procedures to ensure a customer-oriented clinic is communicated, run, and documented to program staff as required.

Additionally, you will provide clerical coverage to State Health Centers as assigned to ensure adequate clerical coverage.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM - 4:00 PM, Monday - Friday, with a 30 minute lunch.
• Telework:
  You will not have the option to telework in this position.
• Salary:
  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Legal Requirements:

• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for…