Sr Channel Program Specialist

Overview

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with scalable technologies. Our people drive curiosity, dedication, and innovation that help us anticipate the future.

The Senior Channel Program Specialist is a key contributor to the Entrust Partner Program Design and Operations team, responsible for driving and executing critical components of partner onboarding and partner lifecycle management. This role requires a comprehensive understanding of the Entrust Partner Program and Partner Technology Platforms and close collaboration with channel sales and cross-functional teams to ensure a seamless partner experience.

The Senior Specialist is foundational to the partner experience across Entrust’s Digital Security, Identity Security, and Issuance portfolios.

• Partner Onboarding
  • Collaborate with channel sales to manage the new partner inquiry process
  • Ensure accurate setup of partner accounts and contacts in Salesforce including access to legal documents and partner engagement platforms
  • Drive improvements to efficiencies in partner onboarding and partner experience
• Due Diligence & Agreement Management
  • Serve as liaison between Partner Program team and Compliance for partner due diligence assessments and related digital tools
  • Guide channel sales and partners through due diligence requirements, agreement issuance and management during onboarding and expansion
  • Facilitate migration of partners from legacy agreements to updated templates
• Partner Lifecycle Management
  • Contribute to the annual partner review process, including partner program tier review, promotions and demotions
  • Drive the audit and update process for roles and contacts, coordinating with regional channel program managers for training governance, partner communications, and platform engagement
  • Maintain program guides to reflect updates to the program and changes in products and routes to market
  • Drive select aspects of Partner Advisory Council planning and follow up
  • Manage all aspects of the partner locator on
  • Other responsibilities as assigned

• Basic Qualifications:
  • BS/BA Degree in business management, marketing or equivalent
  • 3-5 years of channel operations or sales operations experience;
    Digital Security or Issuance business experience a plus
  • Excellent communication, negotiation and relationship-building skills
  • Strong organizational skills to manage multiple partner relationships and complex workflows
  • Proficient in MS Office (Word, Excel, PowerPoint) and comfortable with other business platforms
  • Must be able to lawfully work in the US with unrestricted work authorization
• Preferred Qualifications:
  • Familiarity with CRM systems (preferably Salesforce) and partner management platforms, with willingness to learn new tools
  • Can-do attitude with initiative to streamline and implement new processes
  • Excellent written and verbal English communication; multilingual skills are a plus

Entrust offers career journeys with growth opportunities, flexible work options, and a collaborative culture. We value diversity, inclusion, and respect and provide supportive programs and resources for all employees.

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Apply today.

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Entrust is an EEO/AA/Disabled/Veterans Employer. We value diversity and inclusion and provide an accessible candidate experience. If you require an accommodation, please contact