Cash Management Senior Relationship Manager

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* Job description:

** Oversees the daily activities of the department in the absence of the Director. Assists in the planning, directing, and coordinating operations in support of the Bank’s growth.  In addition, pro-actively develops business through customer calling efforts, on-going, and diligent follow up with customers, prospects, branch managers, lenders, and other internal PCB customer facing resources.

Essential Functions
* The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
** Achieves annual New Deposit Sales goals through independent calling efforts and partnering with team members throughout the Bank.
* Coordinates Cash Management related business development calls with Commercial Lender or Retail Banking Managers and other bank customer facing employees.
* Conducts a personal interview with prospective client to determine Cash Management needs.
* Analyzes Business Banking Statements and determines appropriate pricing based on analysis.
* Prepares and customizes formal proposal/RFP for prospective client.
* Presents proposal/product and service recommendations to client after review of needs; ask for business and completes the sale.
* Complete all Risk Assessments, Contracts, User Agreements and Training Coordination or New Account Documentation as needed.
* Assists customers with Docu-Sign for Cash Management Agreements
* Installs all Cash Management Software such as RDC, Business Online Banking, ACH Origination, Wires, Positive Pay, Bill Pay, and TTL Payments, etc.
* Trains Cash Management Customer and their staff on how to access/operate Cash Management Services and equipment.
* Senior level point of contact for all Cash Management related issues.
* Direct point of contact, and manages day to day activity of high level Cash Management Customers.
* Refers all new deposit account openings to assigned branches and oversees that accounts are setup/linked accordingly under the guidelines of Cash Management.
* Makes line of business referrals to partners such as Retail Banking, Consumer/Commercial Lending, and Wealth Management.
* Strong knowledge of, and daily use of Salesforce to log and complete sales activity.
* Conducts high level vendor calls with Fiserv related to RDC issues.
* Conducts all Annual Site Visit Audits for Cash Management customers.
* Provides a high level of technical and transactional support related to Cash Management services.
* Assists Cash Management Director with reports/projects as assigned.
* Other duties as assignedCompliance
* Comply with all applicable regulations and Bank policies regarding employment and employment law.
* Participate in annual compliance and other job-related training.
* Comply with applicable bank regulations, Bank policies and procedures.
* Comply with Bank’s internal privacy and ethics standards.

Relationships and Contacts Internal:
Reports to Cash Management Director;
Frequent communication with Senior Management, Commercial Lending and Retail Banking Team Members;
Timely communication with various levels of management and team members.
External:
Frequent communication with business customers for business development, training and installation;
Contact with community leaders as requested.##

Education and Experience
* Four-year college degree in a related field preferred
* 3+ years Cash Management/Outbound Sales experience preferred## Skills and Competencies
* Extensive outbound calling experience with Commercial Customers
* Proven Judgment /Leadership Skills
* Ability and willingness to assist other Cash Management team members as needed
* Ability to work directly with Third Party Vendors as assigned
* Ability to analyze statements
* Ability to travel to customer location
* Knowledge of Documentation and Core Systems
* Strong management skills
* Excellent oral and written communication skills
* Strong time management skills/Ability to meet assigned deadlines

Penn community Bank is an equal opportunity employer.
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