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Technical Support HelpDesk/Support

On-Site Customer Support Specialist: Tech Troubleshooting

Job in Allentown, Lehigh County, Pennsylvania, 18103, USA
Listing for: The Ultimate Solutions
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer service company is seeking a full-time Customer Support Specialist in College, PA. This on-site role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication, analytical, and interpersonal skills. Responsibilities include technical support and using CRM tools to improve service quality. Ideal candidates should possess a high school diploma, with additional certifications being advantageous.
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