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Seasonal Operations Manager - Customer Experience Leader
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-07-14
Listing for:
ResultsCX
Seasonal/Temporary
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
ResultsCX in Norristown, PA seeks a Manager, Operations - Seasonal to lead a Customer Service team, oversee performance metrics, and be the single point of contact for client program information. You will guide Supervisors and Call Center Agents, champion service quality, and drive improvements to meet targets.
You will coach teams, manage staffing activities, and ensure effective escalation handling, while maintaining strong client relationships and delivering value to our customers.
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