Sr Client Services Specialist

Sr Client Services Specialist

Join Staffmark and discover a Sr Client Services Specialist position where your work matters and your contributions are truly appreciated. Ready for a Sr Client Services Specialist job where you're seen, supported, and appreciated? We're hiring people who make a real impact behind the scenes — because nothing runs without a strong team. You take initiative. You drive results.

Here's what we're looking for:

• Previous customer service and account management experience required
• Excellent verbal and written communication skills, including phone and email etiquette
• Ability to thrive in a fast-paced, high-volume environment
• Strong organizational and multitasking skills with the ability to manage multiple customer orders simultaneously
• Ability to prioritize, organize, and manage client emails effectively
• Basic understanding of invoices and order processing
• Strong problem-solving skills with the ability to think creatively and resolve customer issues
• Ability to collaborate with supply chain and internal teams to meet customer needs
• Proficient with Microsoft Office and general computer systems
• Professional, customer-focused attitude with strong relationship-building skills

Job duties include:

• Manage customer accounts and provide exceptional customer service through phone and email communication
• Process and coordinate multiple customer orders while ensuring accuracy and timely fulfillment
• Organize, prioritize, and respond to client emails in a fast-paced environment
• Review invoices and assist with order-related questions or discrepancies
• Work closely with supply chain and internal departments to resolve order issues and meet customer expectations
• Communicate order updates and provide proactive solutions to clients
• Build and maintain positive, long-term customer relationships
• Collaborate with supervisors and management to resolve escalated customer concerns
• Maintain accurate customer records and documentation
• Perform additional administrative and customer support duties as assigned

Why this opportunity?

Because your career should move forward, not stand still. Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.

Not just talk. Real jobs. Real respect.

Join a team that works for you at Staffmark, an equal opportunity employer. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.