More jobs:
Hybrid Team Leader, Customer Care Center
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-08-15
Listing for:
NiSource
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
NiSource in the United States is seeking a skilled Team Leader for Customer Care to execute the organization's vision and deliver outstanding service. You will manage a team of Customer Service Representatives, Sr.
CSRs, and associates supporting back-office duties, ensuring alignment with policies and procedures. The role focuses on coaching, performance management, scheduling, training, and driving customer satisfaction, while upholding NiSource's values and safety.
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