Global CX Process Excellence & Systems Lead
Listed on 2026-09-30
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Customer Service/HelpDesk
Quaker Houghton seeks a Continuous Improvement & Process Excellence lead to drive global process excellence across Customer Service and Order-to-Cash. You will partner with CS, Supply Chain, Finance, IT, and Business Excellence to standardize processes, eliminate waste, and leverage automation for better customer experiences and productivity.
You will own the roadmap for optimization, lead deployment of RPA and AI-enabled tools, and manage change programs to ensure sustainable benefits and
This role, Global CX Process Excellence & Systems Lead at Quaker Houghton, could be your next career step.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in PA, United States.
This opportunity is part of our work in Management & Operations.
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