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Customer Service Training Specialist

Job in Allentown, Lehigh County, Pennsylvania, 18103, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-17
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Jobtailor seeks a Training Specialist to deliver programs for new hires and staff across several lines of business. You will help develop curricula, agendas, and resources under the Lead Trainer, and perform follow-up evaluations with feedback for learners and tutors.

You will mentor trainers, plan educational programs, ensure consistency in content, and collaborate with vendors and WFM to manage attendance and competency.

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