Facilitator

Job Description

Title: Facilitator

Salary: $47,000

Classification: Non‑Exempt

Maintain a classroom environment conducive to learning using positive, professional behavior and adult learning methods.

• Deliver workshops to the PA Career Link Philadelphia system in person and virtually.
• Offer workshops that serve customers from all audiences and workforce programs.
• Support the use of virtual learning tools, platforms, and the PHL Career Portal.
• Support the special projects team with instructional‐specific requests.
• Assist job seekers with resume writing skills, resume creation, and resume critique.
• Establish clear expectations and encourage client accountability.
• Implement a workshop structure in line with PA Career Link program needs.
• Maintain awareness of differences in individual learning styles and strengths.
• Implement quality instructional practices.
• Vary methods of instruction to encourage attention and interest, including virtual, in‑person, and recorded learning modules.
• Utilize materials and activities to respond to differences in learning styles.
• Facilitate active learning.
• Demonstrate an awareness and commitment to the balance of individual and group needs.
• Deliver 4–5 workshops in any given business day.
• Model positive and professional behavior.
• Demonstrate positive, pro‑social interactions with clients, staff and community representatives.
• Use written and spoken language adequately.
• Use language reflective of a commitment to diversity and demonstrate cultural competence.
• Model respect and professionalism in all situations.
• Demonstrate allegiance to the policies, procedures and expectations of EDSI and System‑Wide Services.
• Track data for every service provided using CWDS and the team‑wide reporting platform; daily data capture is required.
• Assume functional supervision for facilitators at the designated center, when appropriate.
• Participate in required program and community meetings and collaborate proactively with staff and clients.
• Implement project management skills, tools and methods.
• Demonstrate a fluid approach to work and actively participate in continuous improvement.
• Other opportunities as available.

• Experience in training, education or career development.
• Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude.
• Experience in a team‑oriented environment.
• Bachelor’s Degree in business, education, training, human resources, liberal arts or a related area is preferred.
• Experience in teaching computer and technology skills is preferred.
• Must be comfortable teaching in physical and virtual classroom environments.
• Must have strong knowledge of the Microsoft Office Suite of products.

EDSIE is an equal opportunity employer.