Engineering, Specialist, Technical Operations Deviation Management

## Engineering, Specialist, Technical Operations Deviation Management Apply remote type:
Not Applicable locations:
USA
- Pennsylvania
- West Pointtime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
August 7, 2026 (12 days left to apply) job requisition :
R408767
** Job Description
** West Point Technical Operations is seeking highly motivated individuals to provide engineering technical support for a vaccine packaging facility. The focus of the role is as a Deviation Management Specialist. This includes authoring incidents and investigations (e.g. identifying point of occurrence and root cause, recommending corrective/preventative actions, assessing product impact, and summarizing investigations in writing). Limited additional shift or weekend coverage may be required based on specific assignments.

The individual in this position will be responsible for the following:
* Author and support manufacturing investigations aimed to prevent deviation recurrence, including determining the root cause, identifying corrective/preventative actions, identifying event scope, and conducting product impact assessment.
* Complete investigational test protocols to support identification of the root cause, product impact, and event scope, when appropriate.
* Effectively communicate with manager and stakeholders about deviation status, including risks to meeting deliverables.
* Collaborate across IPT functional areas in response to deviations and during the investigative process, including in the development of Corrective and Preventative Actions (CAPAs).
* Provide on-the-floor support of operational and technical issues, particularly for emerging deviations or potential deviations.
* Support team and IPT safety, environmental, and compliance objectives.
* Actively use and champion the use of our company Production System (MPS) tools, both in problem solving and day-to-day work.
* Execute continuous improvement projects that increase compliance, simplify/standardize operational or technical processes and gain efficiencies.
** Required

Education / Experience:

*** Bachelor's/Master's degree in chemical engineering, mechanical engineering, biological sciences, packaging science, or related discipline.
* Minimum 1 year experience in pharmaceutical manufacturing, packaging, or equivalent experience.
*
* Preferred Experience:

*** Technical writing (e.g. deviations, change control, technical protocols/reports)
* Problem solving (identifying cause and developing CAPAs)
* Application of our company Production System (MPS) tools and mindset, both in problem solving and day-to-day operational activities
* Collaboration across functional groups
*
* Required Skills:

** Continuous Improvement, Continuous Process Improvement, Corrective and Preventive Action (CAPA), Deviation Management, Engineering Support, Mechanical Engineering, Operations Management, Packaging, Pharmaceutical Manufacturing, Preventive Action, Problem Solving, Process Standardization, Root Cause Analysis (RCA), Technical Issues, Technical Writing
** Preferred

Skills:

** CAPA Processes, Commercial Acumen, Customer Satisfaction, Customer Service Management, Digital Business Development, Digital Marketing, Digital Strategy, Impact Evaluation, Lean Process Improvements, Manufacturing Support, Operational Due Diligence, Operational Performance, Performance Management Tool, Process Improvements, Process Management, Production Operations, Production Planning, Production Processes, Project Delivery, Quality Management, SAP Project Management, Supply Chain Management Software, Technical Management, Technical Support, Vaccine Administration Current Employees apply HERE Current Contingent Workers apply HERE
** US and Puerto Rico Residents Only:
** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please  if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  

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