More jobs:
Systems Administrator
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-02-28
Listing for:
Meriplex Communications, Ltd.
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
The Systems Administrator acts as the second tier of support for Meriplex’s Technical Assistance Center(TAC) and reports to a TAC Manager. This role works within the TAC’s ticketing system to resolve Level 2 end user issues. The Systems Administrator must deliver exemplary customer service and technical advice while following all SOPs to complete customer requests. The person in this position is responsible for an array of mid-level issues ranging from basic firewall administration to troubleshooting Azure subscriptions.
Key Responsibilities- Provide advanced Active Directory and Office
365 user account support. - Deliver network and end-user VPN access support.
- Provide advanced level Active Directory GPO support.
- Offer second level VMware support.
- Administer server maintenance, security groups, and SAN connectivity.
- Perform basic firewall administration.
- Supply multifaceted authentication (MFA) support.
- Ability to troubleshoot and create Azure subscriptions.
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