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Enterprise Knowledge Management Leader ITSM & AI

Job in Allentown, Lehigh County, Pennsylvania, 18103, USA
Listing for: 8350 Oak Street Health MSO LLC
Full Time position
Listed on 2026-06-23
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 67900 - 199144 USD Yearly USD 67900.00 199144.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Knowledge Management Leader for ITSM & AI

8350 Oak Street Health MSO LLC is seeking an Enterprise Knowledge Management Leader to develop and implement KM strategy across IT Services. The role entails fostering a knowledge-first culture, improving self-service capabilities, and ensuring accurate technical documentation integration.

The ideal candidate has 7 years of Knowledge Management experience, particularly within ITSM environments like Service Now, and holds a Bachelor’s degree in relevant fields. Competitive pay range from $67,900 to $199,144, with great benefits included.

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