ServiceNow Delivery Lead - ITSM, ITIL & AI
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-06-28
Listing for:
UGI Corporation
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
UGI Corporation is seeking a Service Now Service Delivery Manager to ensure operational excellence and seamless delivery across the Service Now platform. This role requires strong command of ITIL practices and hands-on knowledge of ITSM modules. You will oversee service delivery, manage SLAs, and collaborate with IT teams and stakeholders for optimal platform functionality.
Candidates must have at least 5 years of Service Now experience, relevant certifications, and the ability to manage a hybrid delivery team. The position offers generous health benefits and a supportive work environment.
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