Entry Level It Specialist

IT Support Specialist

The IT Support Specialist is responsible for providing timely and efficient day-to-day support for workstations, peripherals, desktop computing, client applications, VOIP phone systems, A/V equipment, and data networking via computer, phone, and TEAMS. Communication and customer service are central components of this role, requiring well-developed interpersonal and communication skills, a customer service-oriented mindset, and the ability to maintain professional composure during stressful times.

Responsibilities

• Provide support for workstations and peripheral devices.
• Assist with desktop computing and client application issues.
• Manage VOIP phone systems and A/V equipment.
• Address data networking concerns via computer, phone, and TEAMS.
• Communicate effectively with clients to resolve technical issues promptly.

Essential Skills

• A+ knowledge
• Proficiency in Microsoft 365
• Experience with Windows PC
• Strong customer service skills
• Understanding of operating systems basics

Additional Skills & Qualifications

• Experience in server configuration
• Networking knowledge
• A+ certificate
• 1+ year of experience with Microsoft 365
• 1+ year of experience with Windows
• 1+ years of operating systems basics experience
• 1+ year of experience troubleshooting computer issues
• 1+ year of customer service experience

Work Environment

This role is based onsite in a laid-back company environment. It is an excellent opportunity for an entry-level candidate to gain real-world experience in IT support.

This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to  along with your availability for a 10-minute phone call.

Job Type & Location

This is a Contract position based out of Allentown, PA.

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long-term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type

This is a fully onsite position in Allentown, PA.

Final date to receive applications

This position is anticipated to close on Aug 10, 2026.