Lead - Service Desk & AI Automation
Listed on 2026-09-30
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IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, IT Consultant
Unisys is seeking a Knowledge Management-focused professional in the United States to own and optimize the Knowledgebase across IT Service Desk, end users, and AI tools. You will drive improvements in legacy support and AI automation while collaborating with global teams.
The role requires ITIL knowledge, solid writing skills, and experience delivering concise knowledge articles for multiple audiences. Embrace GenAI to enhance end-user experience at Unisys.
Step into the Knowledgebase Lead
- Service Desk & AI Automation role at Unisys in PA, United States and grow with us.
For the Knowledgebase Lead
- Service Desk & AI Automation position at Unisys, we are reviewing applications now.
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