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Operations Director
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
Key Responsibilities Develops and optimizes processes to adapt to changing business conditions and leads related improvement projects Creates customer support strategies and metrics to enhance the consumer experience and support company growth Manages multiple teams, providing leadership and direction through managers
Required Qualifications Bachelor's Degree in Business Administration, Healthcare Administration, or related field, or 4 additional years of relevant work experience 8 years of experience in health insurance, call center, claims, or enrollment and billing environments 3 years of managerial experience in customer service, claims, or related fields Strong analytical skills with the ability to develop and implement policies and programs Experience in leading teams and promoting teamwork
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