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Omnichannel Customer Experience Leader
Job in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-07-09
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-07-09
Job specializations:
-
Retail
Retail & Store Manager
Job Description & How to Apply Below
The Michael's Companies is hiring a Customer Experience Manager in Wilkes Barre, PA. This full-time role focuses on delivering exceptional customer service and managing front-end operations effectively. You will lead the omnichannel processes, maintain store standards, and assist in training team members.
The ideal candidate has retail management experience and a strong commitment to customer satisfaction. Michaels offers various benefits, including wellness programs, a 401(k) with employer match, and employee discounts.
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