Counter Sales Representative- Electrical

Join the Schaedler Yesco Distribution Team

Why Youll Love Schaedler Yesco Distribution

At Schaedler Yesco Distribution weve been illuminating the electrical industry since 1924. As a family and employee owned company we take pride in providing innovative solutions and exceptional customer service. With 29 locations across Pennsylvania Ohio and New York we provide comprehensive solutions in lighting datacomm automation and industrial services.

What Sets Us Apart are our Core Values:
Commitment to Integrity Teamwork Accountability Profitability. Where we work hard and go home happy.

• Health Coverage Choose from 2 PPO options for Medical Dental Vision and RX coverage kicks in just 60 days after the 1st of the month
• 401K with company match
• Flexible Spending Account FSA & Health Savings Account HSA
• Employee Stock Ownership Plan ESOP Become a stakeholder in our success
• Quarterly bonuses
• Company paid disability and life insurance
• Generous paid holidays and paid time off accruing
• Opportunities for continuing education and professional development

Location Meadowlands PA Onsite

Job Type Full Time

Work Shift Hours Monday Friday 7:00 AM 4:00 PM

The Counter Sales Representative plays an important role in supporting our goal of creating lasting value for those we serve by performing tasks to support the branch location and serve as a resource to customers. This position is responsible for offering counter support while exhibiting outstanding customer service skills and a commitment to quality and efficiency. You will work closely with our sales and operations teams to deliver customer experiences that promote and support our products and services while meeting customer expectations.

The Counter Sales Representative promotes our culture The SYD Way and our core values to all those they serve.

• Serve a group of diverse customers at counters by providing information on products or services
• Assist customers with product selection and application
• Share information as it relates to the SYD credit policy various delivery options in house services and training events
• Provide feedback on accurate product availability and delivery information
• Make recommendations for stock items or customer service stock based on branch sales customer inquiries
• Maintain a neat organized and clean appearance throughout the counter area
• Keep shelves bins and pegs stocked and properly labeled
• Be informed and Maintain current vendor manufacturer promotional materials displays banners sales collateral and sales reference tools through counter area
• Responsible for oversight of products on bid andor sales orders including but not limited to purchasing from vendors andor manufacturers resolve customer problems communicate lead times ensure delivery of order and process credits
• Work directly with vendors to obtain special pricing when applicable
• Grow sales and gross margin
• Utilize vendor websites for product searches pricing availability and cut sheets
• Review and manage daily reports and queues to maintain accurate prioritization and necessary follow up on bids open orders and credits
• Maintain Will Call orders which may include calling customers shipping orders canceling orders etc
• Perform cycle counts maintain inventory and location accuracy
• Manage all inbound and outbound communications in a professional and timely manner Properly maintain daily schedule e mail and voicemail to reflect current activities Work with Customer Experience Manager andor Outside Sales to keep account pricing relevant and contact information up to date
• Make outbound calls to house accounts or prospects in effort to grow business as requested by your manager
• Assist customers with safely loading their vehicles with purchased products
• Pursuit of continuing education related to Schaedler Yesco Distribution products services and solutions

• While performing the duties of this job the employee is required to Lift up to 50 pounds at a time Work on their feet for prolonged periods of time Safely traverse the warehouse floor when applicable Ability to use a keyboard and type proficiently Talk and hear both in person and via telephone Specific vision abilities required by this position include close vision and ability to adjust focus

• Able to maintain a customer service focused approach to all customer interactions Strong interpersonal and communication skills Able and willing to collaborate with different Schaedler Yesco Distribution departments as needed to meet customer needs Ability to analyze workload and establish priorities based upon customer demand and time sensitive tasks Ability to make sound decisions that are based upon ensuring customer satisfaction while in accordance with Schaedler Yesco Distribution guidelines and practices

• Travel is not a daily requirement of this job
• Travel to training andor company events when applicable may be necessary

• This position operates primarily in a Counter ie retail location…