Case Manager (Family Preservation and Prevention Ongoing Services

Case Manager (Family Preservation and Prevention Ongoing Services)

Work That Matters. Support That Lasts.

At Vision Quest (VQ), we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures.

VQ is a national child, youth, and family services organization providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve.

Every role at VQ contributes to meaningful impact. Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation.

Why build your career at VQ?

Purpose-driven work

Every role contributes to helping children and families succeed.

Fair and responsible compensation

We are committed to transparent and equitable pay practices.

Career growth opportunities

Internal promotions and leadership development pathways.

Professional leadership culture

Accountable, supportive leadership focused on long-term success.

• Medical, Dental, and Vision coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Company-paid Life and Short-Term Disability
• 401(k) with employer match

At VQ, we are building more than programs.

We are building careers that make a difference.

The Family Preservation and Prevention Ongoing Services (FPPOS)-Case Manager provides ongoing, family-centered case management to children, youth, and caregivers. The position monitors child safety and family stability, supports progress toward service plan goals, coordinates referrals, and maintains timely communication and documentation in accordance with VQ, county and state requirements.

• Case Management and Family Engagement:
• Engage children, youth, and caregivers using trauma-informed, strengths-based, and family-centered practices.
• Complete ongoing assessments of family needs, strengths, safety concerns, protective factors, and barriers to service participation.
• Develop, implement, and monitor individualized service plans in collaboration with families, the referring agency, and involved providers.
• Conduct required monthly in-home visits with all children and maintain additional contact based on family need, risk, and agency direction.
• Monitor child safety, family stability, service participation, and progress toward established goals; promptly report emerging concerns through required channels.
• Assist families with accessing behavioral health, medical, educational, substance use, parenting, housing, employment, transportation, and other community supports.
• Provide practical support, coaching, and resource navigation to strengthen caregiver capacity and family functioning.
• Coordination and
  
  Collaboration:
  
  
• Maintain regular communication with referring agency caseworkers and supervisors regarding family progress, risks, service needs, and barriers.
• Coordinate with schools, behavioral health providers, medical professionals, courts, juvenile probation, community organizations, and other involved systems.
• Participate in agency staffings, multidisciplinary case reviews, supervisory meetings, court proceedings, and other required meetings.
  
  Coordinate and track referrals, follow up on service access and participation, and support continuity of care.
• Prioritize evidence-based, Family First-aligned, and community-based services when appropriate and available.
• Documentation, Reporting, and Compliance:
• Complete case notes, assessments, service plans, contact records, court reports, weekly reports, statistical reports, and other required documentation accurately and within established timelines.
• Maintain confidential records in Vision Quest and agency-approved systems and comply with all documenti...
• Follow referring agency procedures, applicable state regulations, child protective services laws, mandated reporting requirements, Vision Quest policies, and all contractual expectations.
• Immediately communicate suspected abuse, neglect, safety threats, critical incidents, or…