Logistics Coordinator

Senior Logistics Coordinator

The Senior Logistics Coordinator oversees day-to-day dispatch operations for a private fleet, ensuring that all transportation activities are executed safely, compliantly, and cost-effectively. This role leads and supports drivers while balancing service performance, route optimization, and continuous improvement initiatives. The Senior Logistics Coordinator also serves as the primary contact for third-party logistics carriers and external warehouses, providing detailed capacity plans and coordinating closely with local sites, customers, and raw material vendors.

Responsibilities

• Coordinate daily routing and dispatch for local and regional drivers to ensure efficient coverage of all scheduled loads.
• Monitor load execution to ensure on-time pickup and delivery performance, taking corrective action as needed.
• Proactively resolve service disruptions such as delays, breakdowns, and staffing gaps by making real-time operational decisions.
• Build and execute daily load plans across internal fleet capacity and external carrier capacity.
• Optimize routing to minimize empty miles and maximize asset utilization across the private fleet.
• Ensure efficient driver utilization and adherence to schedules, balancing workload across all drivers.
• Monitor Hours of Service (HOS) and route compliance and take ownership of maintaining accurate and compliant records.
• Coordinate closely with brokers, warehouses, and third-party logistics providers to secure capacity and maintain service levels.
• Reinforce expectations around safety, service quality, and communication standards with drivers and dispatch personnel.
• Complete onboarding and training for new drivers and dispatch staff, ensuring they understand company, ELD, and compliance requirements.
• Ensure all monthly trainings are completed by drivers and dispatch personnel, including company policies, ELD usage, and compliance topics.
• Source additional capacity for overflow freight and service-sensitive shipments to protect customer service levels.
• Manage tendering of loads, rate uploads, and load tracking activities to maintain accurate and timely information.
• Monitor carrier performance, including on-time percentages, communication quality, and overall service reliability.
• Resolve service failures, accessorial charge disputes, and claims in a timely and professional manner.
• Own the dispatch process for all company drivers and manage load tendering to external carriers.
• Provide clear direction on load prioritization, problem-solving approaches, and escalation handling to the dispatch team.
• Ensure private fleet compliance with Federal Motor Carrier Safety Administration (FMCSA) regulations and internal policies.
• Maintain strong ownership of ELD data, HOS adherence, and safety performance metrics.
• Support incident investigations and the development and implementation of corrective actions.
• Analyze route efficiency, empty miles, and cost-per-mile standards to identify opportunities for improvement.
• Identify opportunities to reduce deadhead, detention, and overtime through better planning and execution.
• Partner with external vendors to ensure maintenance, equipment availability, and optimal utilization of assets.
• Communicate capacity constraints and potential service risks proactively to stakeholders.
• Support and drive continuous improvement initiatives across transportation operations using data and operational insights.
• Coordinate raw material management activities between Sourcing, Supply Chain, and Central Planning teams.
• Lead and ensure successful execution of end-of-month activities related to transportation and fleet operations.
• Develop and maintain dashboards that provide leadership with clear visibility into transportation performance and KPIs.
• Use data analysis to drive continuous improvement initiatives and inform operational decisions.
• Maintain accurate, audit-ready transportation records and documentation.
• Align transportation execution with customer requirements and broader business priorities.

Essential Skills

• At least 3–5 years of experience in transportation and logistics with direct fleet dispatch responsibilities.
• Experience in managing or supporting a…