Front Desk Coordinator

Front Desk Coordinator Open Up to a Whole New Dental Experience

Imagine working in a place that delivers best‑in‑class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support to ensure excellent patient care.

The front desk coordinator plays a key role in facilitating patient flow and ensuring a welcoming environment. You will be responsible for administrative and customer service tasks, financial coordination, and scheduling to support the dental team.

Schedule:

Monday through Thursday, 8 AM – 5 PM.

• Dependable handling of financial information, insurance verification, and end‑of‑day reports, keeping patients worry‑free.
• Perform clerical tasks such as sorting, opening, distributing mail, scanning, photocopying, answering phone calls, and greeting visitors or patients.
• Schedule, verify, and confirm patient appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and arrangements to patients, collect co‑payments, and verify insurance coverage as appropriate.
• Track appointments to monitor no‑shows, cancellations, and late arrivals.

• High School Diploma or equivalent (Associate’s degree preferred).
• 1–5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office, and ability to learn new programs as needed.

• Competitive paid time off for full‑time and part‑time team members, increasing with career growth.
• Comprehensive benefits package, including 401(k).
• Opportunities for career growth and continuing education.
• An exciting atmosphere that allows freedom and individuality, encouraging the team to strive for patient excellence.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.