Field Service Engineer - Power Control Equipment

At Russ electric, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare. Founded in 1955 by Raymond G. Russell, Russ electric has grown into one of the world's most respected manufacturers of automatic transfer switches and power control systems.

As part of Siemens, a global leader in technology and innovation, we continue to uphold Raymond Russell's legacy of excellence and reliability. Together, we are committed to advancing the future of power control solutions, ensuring that our customers receive the highest quality products and services.

Join us in our mission to deliver cutting‑edge technology and maintain the highest standards of performance and reliability in the industry.

We are looking for a Field Service Engineer to support critical power facilities. There are three positions, each based out of the Cleveland, Columbus and Cincinnati Ohio area. This position requires a qualified, hands‑on, service‑oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. The applicant should show desire to learn and advance to the Field Service Engineer level.

• Carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches.
• Provide technical support of field startups (standard and non‑standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts.
• Supervise and ensure compliance with all safety policies, procedures, guidelines and laws.
• Conduct client communication in a highly customer‑service oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Travel requirements: up to 80% travel.

Basic Qualifications:

• High School Diploma / GED.
• 3+ years of experience with field service engineering, electrical power including low voltage through medium voltage switch gear in support of critical power facilities, experience with most types of automatic transfer switch testing, reading schematics and blueprints for power control, automation and customer technical support, familiarity with all applicable codes and industry standards, proficiency in client interactions and completing projects on time and within budget guidelines, strong project management skills with excellent decision making, organization and management capabilities, self‑directed and very committed to customer satisfaction.
• Individuals must possess a valid driver’s license in good standing.
• Must be authorized to work in the US for any employer without sponsorship now or in the future.

Preferred Qualifications:

• 5+ years of field service within the power distribution/protection industry.
• Associate or bachelor’s degree in electrical engineering.
• Excellent customer service, time management and follow‑up skills.
• Power distribution, DC/AC, voltage circuit theory and practical troubleshooting skills.

• Health and wellness benefits. Detailed benefits information is available from Siemens.
• Pay range: $57,120 – $97,920 plus travel and overtime. The actual wage offered may be lower or higher depending on budget, candidate experience, knowledge, skills, qualifications and premium geographic location.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences.