Clinical Technician - Aultman Alliance Community Hospital

Position Summary

The Imaging Aide works under the direction of leadership in imaging services and provides support to radiologic technologists and other imaging colleagues. An Imaging Aide will assist with patient preparation, equipment setup, maintaining an organized environment and other clerical tasks. This individual must provide patients with focused compassionate care to ensure the patients’ needs are met. The imaging aide must communicate with patients and colleagues professionally and efficiently while providing high quality service.

Alliance Community Hospital

The Imaging Aide works under the direction of leadership in imaging services and provides support to radiologic technologists and other imaging colleagues. An Imaging Aide will assist with patient preparation, equipment setup, maintaining an organized environment and other clerical tasks. This individual must provide patients with focused compassionate care to ensure the patients’ needs are met. The imaging aide must communicate with patients and colleagues professionally and efficiently while providing high quality service.

The department provides imaging services within the health care facility to patients in need.

• High School Diploma or equivalent.
• Previous healthcare experience preferred.
• Obtain and maintain current American Heart Association (AHA) training in Basic Life Support(BLS) utilizing Resuscitation Quality Improvement (RQI) is required.

• Technical and Clinical support skills.
• Basic understanding of radiology and imaging modalities.
• Ability to assist with patient preparation under technologist supervision.
• Knowledge of infection control and safety protocols.
• Compassionate communication.
• Assist patients with mobility and transfers.
• HIPAA and compliance knowledge.

• Provide the Imaging Service’s technologists with support and assistance.
• Obtain patient history prior to exam.
• Verifying consents and patient lab work.
• Keeping rooms stocked and clean.
• Ensuring that all orders have been received and are accurate for the next business day.
• Answer department telephone calls in a courteous and professional manner; direct calls to the appropriate personnel.
• Schedule same day “add on” outpatients.
• Schedule inpatients and arrange for patient transport.
• Complete tasks and requests made by the Radiologists.
• Clerical duties.
• Follow all Aultman Health Foundation policies and procedures for safety, infection control, HIPPA, etc.
• Will be responsible for facilitating and coordinating rooms on their assigned teams.
• Faxing reports and releasing images to outside facilities
• Call and confirm patient appointments and give instructions
• Take patients on and off Imaging table
• Assist in room clean up, room turnover, etc.
• Assist in positioning of patients when applicable.
• Prioritize the needs of assigned rooms to best utilize your availability.
  • Be available for emergencies that arise in assigned rooms.
  • Organize and put away equipment and stock to specific areas.
  • Serve as resource person, problem solver, and facilitator for assigned rooms.
  • Prior to leaving for the day, will ensure that all supplies and laundry are ready and available for the remaining exams.
  • Modality specific responsibilities depending on area aide works in.

Health Caring Standards / Values:

• Greet customers, visitors, and Colleagues immediately with a smile, warm greeting, and introduction, calling them by name if possible.
• Exceed the expected and anticipate the unexpected by asking, “Is there anything else I or a fellow Colleague can do for you?”.
• Always provide a comforting, timely, caring departure or discharge, and always say thanks for allowing us to serve.
• Integrity,…