Field Computer Technician Point of Sale Industry

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

We are seeking a reliable and skilled Field Computer Technician for restaurant point of sale systems to install, maintain, troubleshoot, and repair computer hardware, software, and networking systems at client locations. This role requires hands‑on technical expertise, strong problem‑solving abilities, and excellent customer service skills. The Field Technician will travel to customer sites to diagnose technical issues and ensure systems operate efficiently and securely.

• Travel to client locations to install, configure, and maintain computer systems, peripherals, and network equipment
• Diagnose and resolve hardware, software, and connectivity issues
• Perform system upgrades, repairs, and preventative maintenance
• Install operating systems, business applications, and security updates
• Set up and support printers, scanners, mobile devices, and other IT equipment
• Troubleshoot network issues including routers, switches, and wireless connectivity
• Provide onsite technical support and user training
• Document service activities, issues, and resolutions
• Maintain inventory of tools, parts, and equipment
• Ensure compliance with company IT standards and client security protocols

• Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Proven experience in computer repair and troubleshooting
• Strong knowledge of:
  • Windows and/or macOS systems
  • Hardware components and peripherals
  • Networking fundamentals (TCP/IP, Wi-Fi, routers, switches)
  • Microsoft Office and common business software
• Valid driver’s license
• Ability to travel locally to client sites
• Strong communication and customer service skills
• Ability to work independently and manage time effectively

• Industry certifications such as:
  • CompTIA A+
  • Network+
  • Microsoft Certified Professional (MCP)
• Experience with:
  • Remote support tools
  • Active Directory
  • Cloud platforms (Microsoft 365, Google Workspace)
  • POS systems or industry‑specific hardware

• Ability to lift and carry equipment up to 50 lbs
• Ability to work in confined spaces or under desks
• Frequent standing, bending, and driving

• Primarily onsite at customer locations
• Combination of office, retail, warehouse, or industrial environments
• May require occasional evening or weekend support

• Competitive hourly pay / salary
• Mileage reimbursement/company car used for on‑site visits
• Health, dental, and vision insurance
• Paid time off
• Retirement plan
• Professional development opportunities

• Problem‑solver mindset
• Self‑motivated
• Detail‑oriented
• Professional and customer‑focused
• Adaptable in fast‑paced environments