Family Connector; Mental Health Services

The ACCS Family Connector will ensure that each person served has a stable support network of family members, community members and friends as they make strides towards developing the life skills need to successfully live independently. The ACCS Family Connector will work with adults with psychiatric conditions and those who identify as their supports to provide outreach, information, referral and direct support services.

In this role you will be responsible for delivering interventions to Persons Served identified on the Treatment Plan targeted at skills building including but activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization and recreation.

As you work towards accomplishing these goals you will also work to involve family/friends into the life and Treatment Plan interventions of each person served when appropriate. This may include fostering a welcoming environment in which families/supporters are respected and valued, orient them to the services their loved one may receive from ACCS and engage their participation in helping the person served to meet their ACCS goals.

You will also act as the primary liaison between additional team services and will work to create and maintain the team's Family Advisory Council.

Job Duties and Responsibilities:

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

• Creates a welcoming environment for parents, families, and other community members who identify as supporters in which families/supporters are respected and valued. Orients them to the services their loved one may receive from ACCS; shares personal experiences with and engages their participation in helping the PS to meet their ACCS goals. Functions as primary liaison for PS families (following HIPAA authorization by PS).

• Provides outreach to and collects current and historical family/supporters’ information with focus on understanding the PS family/supporter relationships and their impact on the PS.

• Provides family psycho-education to families, supporters, and guardians. Refer families/supporters to resources in the community for family support and education when appropriate, including NAMI Family-to-Family groups.

• Collaborates with PS and their family members/supporters to determine how they can best support the desired level of family participation in the PS treatment. Addresses family/supporters needs who want to be engaged and are welcomed by the PS, engaged but not welcomed by the PS, and who are not engaged but PS would like them to be.

• Trains and mentors’ staff in maintaining a family/supporter perspective in their work.

• Participates as member of intervention team for assigned PS. Delivers interventions identified on the Treatment Plan targeted at skills building in life domains including but not limited to activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, education, socialization and recreation with supervision from clinically licensed Team members.

• Employs trauma informed, recovery-oriented, person-centered, culturally competent and strengths- based approaches and skills training techniques in their work.

• Provides competency-based clinical evidence-based practices and best practices to team members and GLE/SIE staff, including Motivational Interviewing;
Harm Reduction and Addiction Treatment;
Screening, Brief Intervention, Referral and Treatment (SBIRT);
Housing First;
Stages of Change;
Seeking Safety, Wellness Recovery Action Plan (WRAP), and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.

• Performs evidenced-based clinical and recovery-oriented interventions for PS, including Motivational Interviewing;
Harm Reduction and Addiction Treatment support;
Screening;
Brief Intervention, Referral and Treatment (SBIRT);
Housing First;
Stages of Change;
Wellness Recovery Action Plans (WRAP);
Seeking Safety and Cognitive Behavioral interventions.

• Promotes healthcare and employment and…