Customer Service Representative

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.

The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.

• Excellent interpersonal and communication skills
• Able to pass background check as it pertains to the position
• A knack for problem-solving and making things easy to understand
• A kind and helpful attitude (because we work with CARE!)
• A commitment to confidentiality, because trust is everything

• Community – We work together, help each other, and make every interaction positive.
• Accountability – We grow, learn from feedback, and focus on solutions, not problems.
• Relationships – We listen, assume positive intent, and build strong relationships.
• Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.

• A team that values what you do.
• A supportive, fun, and friendly culture.
• Opportunities to grow and learn.
• Early access to your paycheck via Tap Check
• Competitive pay, great benefits, and a company that CARES about YOU!

Ready to join the adventure? Apply today!