Customer Service Representative – Alpena, MI

Overview

FYZICAL is seeking a Customer Service Representative in Alpena, MI. This front desk role is the first and last point of contact for clients and is central to daily operations. The position is fast-paced, multifaceted, and integral to the smooth operation of therapy services. An exceptional candidate will have fluent computer skills, the ability to connect with customers on the phone and in person, and great attention to detail.

We can train for the rest.

As the front desk representative, you will be the first and last person clients see when entering and leaving the facility; support daily operations and patient flow; assist with scheduling and inquiries; collaborate with the therapy team to ensure a smooth experience for patients.

Fluent computer skills; ability to connect with customers on the phone and in person; great attention to detail; willingness to learn and be trained for additional duties.

Location:

Alpena, MI

Starting Salary: 15.00 - 17.00 hr. Plus benefits, paid sick and vacation

This opportunity is posted through 3/19/2026.

We are an innovative physical therapy facility that uses modern technology and tools to provide individualized care. You will enjoy a supportive team and access to continuing education opportunities, opening the door to further career growth.