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Customer Service Manager
Job in
Alpena, Alpena County, Michigan, 49707, USA
Listed on 2026-06-02
Listing for:
KRAFT ENERGY SYSTEMS INC
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
JOB SUMMARY
This position manages a business unit’s customer service team while actively driving parts sales and enhancing the overall customer experience.
ESSENTIAL FUNCTIONSLeads, develops, and manages the customer service team to ensure strong performance and results. Develops and implements practical, innovative ideas to improve customer service performance and increase parts sales. Collaborates cross-functionally with key departments to support business objectives, including sales, service, and operations.
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