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Empathetic Collections Specialist — Member

Job in Alpena, Alpena County, Michigan, 49707, USA
Listing for: Northland Area Federal Credit Union
Full Time position
Listed on 2026-10-07
Job specializations:
  • Finance & Banking
    Banking & Finance, Loan Servicing
Salary/Wage Range or Industry Benchmark: 38000 - 54000 USD Yearly USD 38000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Empathetic Collections Specialist — Member Support

Northland Area Federal Credit Union in Alpena seeks a Contact Center Collections Specialist to review delinquent accounts, communicate with members, and support recovery efforts while maintaining high standards of service.

The role requires strong communication skills, attention to detail, and ability to handle confidential information with care. Join a team dedicated to member financial wellbeing and compliant operations.

The Empathetic Collections Specialist — Member Support role at Northland Area Federal Credit Union is now open for applications in Alpena, MI, United States.

Step into the Empathetic Collections Specialist — Member Support role at Northland Area Federal Credit Union in Alpena, MI, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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