Accounts Receivable Specialist

Since 2005, NG Windows has built a strong reputation by creating an inspiring and welcoming culture centered on four core values:

• Integrity
• Continuous Improvement
• Excellence
• Being More Than a Window Company

These values are reflected in the way the team works together every day and have helped create exceptional employee loyalty and low turnover. Simply put, people enjoy working here.

As NG Windows continues to grow, we are seeking a detail-oriented and motivated Accounts Receivable / Accountant to join our team.

This position plays an important role in managing customer accounts, processing and applying payments, monitoring outstanding balances, coordinating with financing partners, and supporting the company's collection efforts.

The ideal candidate is highly organized, accurate, proactive, and comfortable communicating with customers. This person should be able to manage multiple priorities in a fast-paced environment while building positive relationships with customers, coworkers, and management.

• $24-$29 per hour, depending on experience ($49,000-$60,000/year with 40 hours per week)
• Company and performance-based bonus opportunities

• Health, Dental, and Vision Insurance (eligible after 30 days)
• Health Savings Account (HSA) option available
• 401(k) with up to 4% company match (eligible after 30 days)
• Paid Time Off (40 hours during the first year, accrued thereafter)
• 4 Sick Days annually
• 9 Paid Holidays

• Opportunity for professional growth and increased earning potential
• Supportive, hands-off leadership that trusts you to do your job while providing guidance when needed
• Collaborative team environment with strong employee retention and loyalty
• Opportunity to contribute to a growing Finance team as NG Windows continues to expand

As an Accounts Receivable Specialist, you will be responsible for supporting the full accounts receivable cycle and helping ensure customer accounts remain accurate and current.

• Manage assigned customer accounts and monitor outstanding balances
• Prepare and distribute customer invoices accurately and timely
• Process and apply customer payments to the appropriate accounts and orders
• Reconcile customer accounts and research payment discrepancies
• Monitor accounts receivable aging and proactively follow up on outstanding balances
• Perform collection activities in accordance with company policies and procedures
• Communicate professionally with customers regarding invoices, payments, outstanding balances, and account questions
• Maintain accurate documentation of collection activity and customer communications
• Research and resolve unapplied payments, short payments, over payments, and other account discrepancies
• Coordinate customer refunds and account adjustments in accordance with established approval procedures
• Work closely with third-party financing companies regarding customer financing, funding, and payment status
• Monitor financed accounts and follow up on outstanding funding requirements
• Partner with Sales, Operations, and other internal departments to resolve customer account and payment issues
• Maintain accurate customer payment and account information within company systems
• Escalate delinquent or unresolved accounts in accordance with established collection procedures
• Assist with accounts receivable reporting and other AR-related projects as needed

Minimum of three years of Accounts Receivable, collections, billing, or related experience

• High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, business, or a related field is a plus
• Experience with accounting or financial management software
• Quick Books experience preferred
• Salesforce experience preferred
• Proficiency with Microsoft Office, including Excel
• Strong attention to detail and commitment to accuracy
• Strong organizational and time-management skills
• Professional written and verbal communication skills
• Comfortable communicating with customers regarding outstanding balances and payment expectations
• Ability to research discrepancies and independently follow issues through resolution
• Ability to manage multiple priorities in a fast-paced environment
• Experience working in a collaborative, professional team environment

If this sounds like a company and position where you can thrive, we'd love to hear from you.

Thank you for considering the Accounts Receivable Specialist position at NG Windows, an…