Executive Assistant

Who We Are

Load Up is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered. Load Up is a certified Great Place to Work® and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years.

• Action Over Words – You don’t just schedule the meeting; you ensure the room is ready and the minutes are distributed before anyone asks.
• Fellowship Matters – As the face of our office, you foster a sense of connection and presence within our physical workspace.
• Own It – You take full responsibility for the Executive team’s schedule and the office environment.
• Right Shell – You are constantly looking for ways to make our administrative processes more agile and efficient.

The Executive Assistant provides high-level administrative support to our Executive team and serves as the central point of contact for office coordination. You aren't just managing calendars; you are protecting our leaders' time and ensuring our office culture remains professional, organized, and high-energy.

• Provide high-level administrative assistance to the Executive team and Directors.
• Manage complex calendars, arrange travel, and coordinate accommodations.
• Draft high-stakes letters, memos, reports, and invoices.
• Attend meetings on behalf of executives to record minutes and track action items.
• Screen incoming communications, summarizing content and prioritizing what needs immediate attention.

• Oversee daily office operations, from vendor management to supply ordering.
• Act as the primary point of contact for facilities management, ensuring a clean and efficient workspace.
• Own the "First Impression"—managing mail, package deliveries, and courier services.
• Support the People Team with new hire onboarding, ensuring equipment and access are ready on Day 1.
• Track and report on office-related budgets and expenses.

• Experience:
  
  4+ years of high-level administrative or executive support experience.
• Tech Savvy:
  Extremely proficient in Microsoft Office Suite, Google Workspace, and Slack.
• Efficiency:
  Able to type a minimum of 50 WPM and learn new software quickly.
• Professionalism:
  Superior verbal and written communication skills across all channels (email, phone, text).
• Grit:
  The ability to remain calm and function well in a high-paced, high-stakes environment.
• Physical Ability:
  Must be comfortable sitting for long periods and able to lift up to 50 lbs (handling office deliveries/supplies).

• A Master Coordinator who can manage multiple high-priority tasks without letting anything fall through the cracks.
• A Proactive Problem-Solver who anticipates an executive's needs before they even voice them.
• An Organizational Expert who finds deep satisfaction in a perfectly managed filing system or a flawlessly executed travel itinerary.
• A "Live in Truth" Teammate who communicates with radical candor and acts with total integrity.

• Competitive Compensation – A salary that reflects the critical nature of your support.
• 401(k) with 5% Company Match – We invest in your future as much as you invest in ours.
• Comprehensive Benefits – Medical, Dental, Vision, Life, FSA, and HSA options.
• Monthly Lifestyle Stipends – Support for the things that make your daily life easier.
• Professional Growth – The opportunity to see exactly how a hyper-growth company is run from the top down.