Business Operations Manager; HQ

About this position

About Pronghorn

At Pronghorn, we are building a movement. Rooted in culture, innovation, and equity, we exist to create real pathways to success across the Spirits industry and beyond.

Whether you're behind the scenes or at the forefront of the brand, working at Pronghorn means stepping into purpose. We believe in bold ideas, relentless execution, and creating space for people to show up fully as themselves — and win.

At Pronghorn, we leverage powerful partnerships to build pathways. We proudly collaborate with some of the biggest and most respected names in the Spirits industry to connect bold talent with bold brands.

Whether you’re supporting internal growth or contributing to a partner initiative, you’ll gain real-world exposure, strategic access, and unmatched insight into an industry that’s being reshaped in real time. Every role has the potential to intersect with our partner network — driving visibility, impact, and results that go far beyond the job description.

The Business Operations Manager serves as a strategic partner to the President, driving operational excellence, organizational effectiveness, and workplace efficiency across the organization. This role optimizes internal systems and processes, oversees office administration and workplace operations, manages vendor relationships, coordinates executive scheduling and travel logistics, and supports the successful execution of strategic initiatives.

As a trusted advisor and operational leader, the Business Operations Manager provides high‑level support to the President by managing complex calendars, travel and expense processes, facilitating cross‑functional coordination, and ensuring seamless execution of key priorities. Additionally, this role oversees the day‑to‑day administration of the office, fostering a productive, professional, and engaging work environment that enables employees and leadership to perform at their best.

This position requires a highly proactive, systems‑oriented, and strategic individual with exceptional organizational and project management skills, a strong focus on process improvement and operational scalability, and the ability to exercise sound judgment, maintain confidentiality, and operate with significant autonomy and discretion in a fast‑paced environment.

• Office Operations Management: Oversee the day‑to‑day administration and smooth operation of the Alpharetta office, ensuring a professional, welcoming, and efficient workplace environment.
• Facilities Management: Serve as the primary point of contact for office facilities, including building management, maintenance requests, office security, parking arrangements, and space planning initiatives.
• Office Vendor Coordination: Manage relationships with office‑related vendors and service providers, including office supplies, catering, cleaning services, shipping providers, and equipment vendors, ensuring quality service and cost‑effectiveness.
• Workplace Experience & Employee Support: Foster a positive employee experience by supporting office engagement initiatives, coordinating internal events, managing hospitality needs, and ensuring employees have the resources necessary to work effectively.
• Visitor & Executive Hospitality: Oversee office reception standards and coordinate logistics for visitors, board members, investors, and executive guests, ensuring a seamless and professional experience.
• Office Policies & Procedures: Maintain office procedures, workplace guidelines, and administrative processes to ensure operational consistency and compliance.
• Business Continuity & Office Preparedness: Maintain office preparedness plans, including emergency procedures, business continuity measures, and workplace safety protocols.
• Inventory & Asset Management: Oversee office inventory, including technology assets, supplies, and equipment, ensuring proper tracking, maintenance, and replacement planning.
• Internal Systems Ownership: Oversee the implementation, continuous maintenance, and strategic optimization of all internal tools and platforms, ensuring their alignment with business objectives and contribution to enhanced…