Executive Assistant

Overview

Load Up is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered. Load Up is a certified Great Place to Work and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years.

OUR CORE BELIEFS

• Right Shell
  - We constantly need to be evaluating whether our processes, systems, and people are right-sized for maximum agility.
• Own It
  - Everyone has a stake in the company and, therefore, is responsible for their performance.
• Fellowship Matters
  - We believe there is power and connection in being present in the same physical space.
• Live in Truth
  - We’re committed to winning the right way. Call it like it is. No sugar coating.
• Action Over Words
  - Words are important, but 1000 words get trumped by 1 intentional action.
• Build to Last
  - We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.
• Profit Drives Purpose
  - We believe running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.

• Executive Support & Gatekeeping
• Office Operations & Culture

• Provide high-level administrative assistance to the Executive team and Directors.
• Manage complex calendars, arrange travel, and coordinate accommodations.
• Draft high-stakes letters, memos, reports, and invoices.
• Attend meetings on behalf of executives to record minutes and track action items.
• Screen incoming communications, summarizing content and prioritizing what needs immediate attention.

• Oversee daily office operations, from vendor management to supply ordering.
• Act as the primary point of contact for facilities management, ensuring a clean and efficient workspace.
• Own the "First Impression"—managing mail, package deliveries, and courier services.
• Support the People Team with new hire onboarding, ensuring equipment and access are ready on Day 1.
• Track and report on office-related budgets and expenses.

• Experience:
  
  4+ years of high-level administrative or executive support experience.
• Tech Savvy:
  Extremely proficient in Microsoft Office Suite, Google Workspace, and Slack.
• Efficiency:
  Ability to type a minimum of 50 WPM and learn new software quickly.
• Professionalism:
  Superior verbal and written communication skills across all channels (email, phone, text).
• Grit:
  The ability to remain calm and function well in a high-paced, high-stakes environment.
• Physical Ability:
  Comfortable sitting for long periods and able to lift up to 50 lbs (handling office deliveries/supplies).

• A Master Coordinator who can manage multiple high-priority tasks without letting anything fall through the cracks.
• A Proactive Problem-Solver who anticipates an executive's needs before they even voice them.
• An Organizational Expert who finds deep satisfaction in a perfectly managed filing system or a flawlessly executed travel itinerary.
• A "Live in Truth" Teammate who communicates with radical candor and acts with total integrity.

• Competitive Compensation – A salary that reflects the critical nature of your support.
• 401(k) with 5% Company Match – We invest in your future as much as you invest in ours.
• Comprehensive Benefits – Medical, Dental, Vision, Life, FSA, and HSA options.
• Monthly Lifestyle Stipends – Support for the things that make your daily life easier.
• Professional Growth – The opportunity to see exactly how a hyper-growth company is run from the top down.

Load Up is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.