Operations Coordinator

Operations Coordinator

We're looking for a highly organized, proactive Operations Coordinator to serve as the administrative backbone of our Operations leadership team. Reporting directly to the COO, you'll support a team of senior leaders — keeping calendars, meetings, events, and systems running seamlessly so leadership can stay focused on the big picture.

What You'll Do

• Provide comprehensive executive support to the COO and Operations VPs — managing calendars, travel, expenses, and correspondence
• Own end-to-end meeting coordination, including agenda prep, note-taking, and action item tracking
• Plan and execute large-scale events such as the bi-annual SPARK conference, Franchise Convention, and Discovery Days
• Coordinate franchise recruitment activities, FAC meetings, and franchisee communications
• Administer the Aim High associate recognition program and other field acknowledgment initiatives
• Maintain key operational data systems, directories, P-Card activity, and invoice coding

What We're Looking For

• Associate's or bachelor's degree in Business Administration preferred (HS diploma required)
• 3–5 years of administrative or executive assistant experience, ideally supporting multiple senior leaders
• Proven experience planning large meetings or conferences (50+ attendees)
• Strong proficiency in Microsoft Office Suite; familiarity with RAMP, Navan, Symbeo, or similar platforms a plus
• Excellent written and verbal communication skills with a high degree of discretion
• Multi-unit retail, restaurant, or franchise environment experience preferred

Other Details

Travel estimated at 10–15% for event execution. Extended hours required during peak periods.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.